How Callaway Industrial Began
In 1975, the economy was struggling and everyone knew it needed to improve. Paul Callaway was well prepared and knew better than most how to survive the downturn. Looking around at Callaway’s office in Mooresville, NC its hard to imagine that 38 years ago he was the victim of a corporate layoff and had to go on unemployment for two months. “For someone who had worked every day of his life since he was 11, it was hard,” he says.
Paul Callaway is the founder of Callaway Industrial, an industrial services company that specializes in cleaning and painting that has developed into a business that generates over $5 million dollars annually.
Callaway Industrial’s clients now include some of the more recognizable names in the industrial markets, including but not limited to Siemens USA, Deere Hitachi, The Timken Co., GE Lighting, BMW and Kimberly-Clark Corp. Callaway also provides industrial cleaning services for customers as diverse as Duracell, Frito Lay, Lance Co. and Roush Racing.
Kathy Callaway
CEO, Co-Founder and Board of Directors, Callaway Industrial Services, Inc.; Mooresville, NC – 1975 to Present
Kathy Callaway helped establish company policies and is responsible for directing all aspects of the strategy and growth of Callaway Industrial, while delegating responsibilities among the heads of the different departments of the company.
Since 2003, when she assumed the role of Chief Executive Officer, the company has rebounded lower sales figures. She helped establish a safer business plan that focused on growing Callaway Industrials customer base along with offering more services to established customers. Kathy also oversees the accounting, sales and business development for Callaway Industrial Services Inc.
Under Kathy’s leadership, the company became a licensed General Contractor in NC and SC and has become a, “One Call Industrial Service Provider”.
Clients now include some of the more recognizable names in the industrial markets, including Siemens USA, Johnson Controls and Kimberly-Clark Corp. They also provide services to customers as diverse as International Business Machines Corp., RJR Tobacco and Deere-Hitachi.
Paul Callaway
Co-Founder and President, Callaway Industrial Services, Inc.; Mooresville, NC – 1975 to Present
Paul Callaway’s primary duties include carrying out the company’s vision and executing the policy of the CEO. Paul is also responsible of directing all aspects of the day to day field operations and sales & estimating for Callaway Industrial Services Inc.
Paul Callaway was born in Denver, NC and is the President and Co-Founder of Callaway Industrial Services, Inc. He and his wife Kathy built the Callaway Industrial Services Inc. from the ground up into a 5 million dollar/year business. During his free time Paul enjoys playing golf and flying his airplane.
Tracy Goad
C.F.O of Callaway Industrial Services Inc. 2001 to Present
Tracy creates and manages long term relationships with some of the more recognizable names in the industrial services industry. Her responsibilities include identifying new potential clients and maximizing revenue opportunities with both new and existing accounts. Tracy is also responsible for the development and implementation of an online marketing program to attract new accounts, maintain existing accounts, cross-sell opportunities and promote new products and services. Tracy has helped develop an effective filing system to help track the status of work orders.
She oversees daily office operations and other responsibilities including administrative, billing, human resources policies & procedures, payroll, quarterly tax preparation and submission. Tracy assists Callaway Industrial Services in maintaining a professional, safe and clean working environment by inspecting and scheduling routine maintenance to help ensure that all office and warehouse equipment is accounted for, functions properly and in safe working condition.
Tracy was born in Shelby, NC. She attended Crest High School in Shelby, and then Central Piedmont Community College. She has lived in Mooresville, NC since 2000. Tracy has 2 children, a son in high School and a daughter in middle school. Tracy enjoys boating and spending time with her family.
Wayne Parris
COO (Chief Operating Officer) – 2002 to Present
With over 25 years of experience in industrial coating, flooring, and construction, Wayne has been a driving force behind Callaway’s national recognition and success. As a certified NACE Coating Inspector with AIB and BRC training, he has applied his technical expertise and leadership to expand Callaway’s reach—most notably within the food, beverage, and packaging industries.
Under Wayne’s guidance, Callaway has achieved consistent year-over-year growth averaging 20%, reflecting his commitment to quality, innovation, and strategic business development.
A native of Mooresville, North Carolina, Wayne continues to bring integrity, professionalism, and deep industry insight to every project and partnership—while making a positive impact on his community.
When he’s not working, Wayne can be found on the mountain bike trails, cheering on the Carolina Panthers, or relaxing and vacationing with loved ones.
Alfonso Pulido
Director of Compliance, IT, and Operations & Finance Support – 2011 to Present
Alfonso was born and raised in Mexico City. He studied Communications at the Universidad Iberoamericana, one of the most prestigious private universities in Mexico and Latin America. In 1986, after a stint as a Cast Member at Disney’s Epcot Center, he moved to Cancun. For the following 18 years, he worked in management in the nightclub industry of this popular resort destination before finally moving to the Lake Norman area in 2001.
His many years of experience as a business owner/manager in the U.S. and abroad, along with his attention to detail, have become invaluable assets in Callaway Industrial’s daily financial and HR operations. Over the past 15 years, Alfonso Pulido has assumed a uniquely broad portfolio of responsibilities, ensuring the company operates efficiently, remains compliant, and supports its growth. His work spans compliance and information technology, HR, and finance & operations support. Through this wide-ranging expertise, Alfonso provides critical oversight and hands-on execution that support every level of the company’s financial health, operational compliance, and technological capability.
During his leisure time, Alfonso is an amateur photographer. He enjoys traveling, attending sporting and live music events, and loves spending time with his wife, children, and granddaughter.
Mike McSwain
VP of Sales
Mike McSwain is a Senior Project Manager with over 26 years of industrial experience. Mike joined Callaway Industrial after spending ten years as an Account Executive for two Fortune 500 Coating Manufacturers. He specializes in complete facility refurbishment projects, all types of Industrial Coatings, and High Performance floor coating installations. He is a NACE Certified Coatings Inspector and a SSPC Certified Concrete Coatings Inspector. He manages each project from estimation to completion. Mike is a lifelong resident of North Carolina and graduated from The University of North Carolina Charlotte.
Tim Hartman
Business Development
Tim Hartman has 35 years’ experience of calling on and selling to the industrial and commercial markets throughout the Southeast. During this time, Tim had the opportunity to start, grow and manage an industrial supply house for 28 years before selling the business. Tim previously had worked with Callaway Industrial as a customer for many years before joining their Team. Tim works with our Management Team and Account Managers to help build stronger relationships with past and current customers to prospecting for new business.
Tim has been married to Beverly for 35 years. They raised two wonderful daughters during this time. They have two grandchildren in the Charlotte area and Bev has the joy of helping raise their grandchildren.
He enjoys spending time with family, playing golf, exercising and walking their dog, Louie.
Sherri White
Office Manager 2019 to Present
Sherri holds a degree from Appalachian State University. She has gained professional experience across various sectors; however, she served as the Office Manager of her family’s business, Lake Norman Sanitation, for two decades. Following the sale of the company in 2018, she joined the Callaway Industrial team. Her responsibilities include coordinating Accounts Payable, costing, inventory, purchasing, and data entry.
Raised in the Lake Norman area, Sherri now lives in Mooresville with her husband. They have two children who also attended Appalachian State University. Their son and daughter-in-law have two children of their own, while their daughter works and lives in Uptown Charlotte.
The family is a member of Rocky Mount Church in Mooresville.
Brittany Callaway
Administrative Coordinator & Raleigh Division Business Support 2022 to Present
Brittany was born in Woodbridge, Virginia, just outside Washington, D.C.. She and her family moved to the Lake Norman area in 2004. She graduated from an Early College High School in Statesville, NC, with a diploma and an Associate Degree in Liberal Arts from Mitchell Community College. She continued her education at The University of North Carolina at Charlotte, graduating with a Bachelor of Science in Exercise Science in 2020. Post-graduation, Brittany joined the workforce as a medical assistant at a private practice in Mooresville, where she worked for two years. Wanting a change in career path, she accepted a position at Callaway Industrial Services in January 2022.
Her role at Callaway Industrial includes coordinating the Raleigh division scheduling & billing, managing the vehicle fleet, organizing documents, managing files, and performing various data entry tasks.
Brittany enjoys hiking with her two dogs, running, and working on craft/construction/DIY projects in her free time.
