How Callaway Industrial Began
In 1975, the economy was struggling and everyone knew it needed to improve. Paul Callaway was well prepared and knew better than most how to survive the downturn. Looking around at Callaway’s office in Mooresville, NC its hard to imagine that 38 years ago he was the victim of a corporate layoff and had to go on unemployment for two months. “For someone who had worked every day of his life since he was 11, it was hard,” he says.
Paul Callaway is the founder of Callaway Industrial, an industrial services company that specializes in cleaning and painting that has developed into a business that generates over $5 million dollars annually.
Callaway Industrial’s clients now include some of the more recognizable names in the industrial markets, including but not limited to Siemens USA, Deere Hitachi, The Timken Co., GE Lighting, BMW and Kimberly-Clark Corp. Callaway also provides industrial cleaning services for customers as diverse as Duracell, Frito Lay, Lance Co. and Roush Racing.
The Team at Callaway Industrial Services, Inc. of Mooresville, NC
Kathy Callaway
CEO, Co-Founder and Board of Directors, Callaway Industrial Services, Inc.; Mooresville, NC – 1975 to Present
Kathy Callaway helped establish company policies and is responsible for directing all aspects of the strategy and growth of Callaway Industrial, while delegating responsibilities among the heads of the different departments of the company.
Since 2003, when she assumed the role of Chief Executive Officer, the company has rebounded lower sales figures. She helped establish a safer business plan that focused on growing Callaway Industrials customer base along with offering more services to established customers. Kathy also oversees the accounting, sales and business development for Callaway Industrial Services Inc.
Under Kathy’s leadership, the company became a licensed General Contractor in NC and SC and has become a, “One Call Industrial Service Provider”.
Clients now include some of the more recognizable names in the industrial markets, including Siemens USA, Johnson Controls and Kimberly-Clark Corp. They also provide services to customers as diverse as International Business Machines Corp., RJR Tobacco and Deere-Hitachi.
Paul Callaway
Co-Founder and President, Callaway Industrial Services, Inc.; Mooresville, NC – 1975 to Present
Paul Callaway’s primary duties include carrying out the company’s vision and executing the policy of the CEO. Paul is also responsible of directing all aspects of the day to day field operations and sales & estimating for Callaway Industrial Services Inc.
Paul Callaway was born in Denver, NC and is the President and Co-Founder of Callaway Industrial Services, Inc. He and his wife Kathy built the Callaway Industrial Services Inc. from the ground up into a 5 million dollar/year business. During his free time Paul enjoys playing golf and flying his airplane.
Kim Callaway
Manages Accounting and Payroll for Callaway Industrial Services Inc.; Mooresville, NC – 1999 to Present
Kim brings many years experience in business development which includes oversite on accounting, payroll and internal operations.
Her years of experience and expertise have helped streamline the daily functions at Callaway Industrial Services.
Kim was locally born and raised in the Mooresville area. Kim enjoys spending time with her family, including her two daughters and a son. In her free time she enjoys the outdoors, traveling, mountain biking and vacationing. She also likes to cook, play chess and read novels.
Tracy Goad
C.F.O of Callaway Industrial Services Inc. 2001 to Present
Tracy creates and manages long term relationships with some of the more recognizable names in the industrial services industry. Her responsibilities include identifying new potential clients and maximizing revenue opportunities with both new and existing accounts. Tracy is also responsible for the development and implementation of an online marketing program to attract new accounts, maintain existing accounts, cross-sell opportunities and promote new products and services. Tracy has helped develop an effective filing system to help track the status of work orders.
She oversees daily office operations and other responsibilities including administrative, billing, human resources policies & procedures, payroll, quarterly tax preparation and submission. Tracy assists Callaway Industrial Services in maintaining a professional, safe and clean working environment by inspecting and scheduling routine maintenance to help ensure that all office and warehouse equipment is accounted for, functions properly and in safe working condition.
Tracy was born in Shelby, NC. She attended Crest High School in Shelby, and then Central Piedmont Community College. She has lived in Mooresville, NC since 2000. Tracy has 2 children, a son in high School and a daughter in middle school. Tracy enjoys boating and spending time with her family.
Wayne Parris
Vice-President of Operations for Callaway Industrial Services Inc.; Mooresville, NC – 2002 to Present
Wayne plans, organizes, directs and controls the activities of the field operations on a daily basis for Callaway Industrial Services Inc. He is responsible for the performance of all department functions. Wayne reviews and approves adequate plans for the control of labor and material efficiency.
He also defines and recommends objectives in each area of the operation to improve productivity. He selects and maintains qualified personnel and recommends adequate compensation for them. Most importantly Wayne develops and presents important matters requiring a decision to the President, so they get the attention they deserve in a timely fashion.
Wayne was born and raised in the Mooresville, NC. He brings over 13 experience working with floor and industrial coatings. In his free time, Wayne enjoys spending time with his family and coaching his son’s youth basketball team.
Alfonso Pulido
Director of Compliance, IT, and Operations & Finance Support – 2011 to Present
Alfonso was born and raised in Mexico City. He studied Communications at the Universidad Iberoamericana, one of the most prestigious private universities in Mexico and Latin America. In 1986, after a stint as a Cast Member at Disney’s Epcot Center, he moved to Cancun. For the following 18 years, he worked in this popular resort-destination’s Nightclub Industry, before finally moving to the Lake Norman area in 2001.
His many years of experience as a business owner/manager in the U.S. and abroad, and his attention to detail, have become invaluable assets in Callaway Industrial’s daily financial and HR operations . His knowledge and implementation of state of the art communication, marketing, and IT resources, have helped turn Callaway Industrial into the modern company that it is today.
Alfonso has two adult children and enjoys spending quality time with his family in his Mooresville home. During Alfonso’s leisure time he loves traveling as well as sporting & live music events.
Daniel L. Smith
Business Development / Industrial Coating Specialist – 2015 to Present
Daniel Smith brings 30 plus years in the coatings industry to Callaway Industrial Services, Inc. His experience includes owning multiple paint stores in Northwest Indiana and as a Business Development Manager with a Fortune 200 company. Daniel is a NACE Level 1 Certified Inspector and has experience in specification writing as well as coatings inspection. Daniel is experienced in tank linings and both intumescent and cementitious fireproof coatings.
Daniel has been married to Susan since 1982. He has a daughter and son-in law residing in Raleigh and a son living in Mooresville. In Daniel’s free time he enjoys golf, traveling, running and bicycling.
Mike McSwain
VP of Sales
Mike McSwain is a Senior Project Manager with over 26 years of industrial experience. Mike joined Callaway Industrial after spending ten years as an Account Executive for two Fortune 500 Coating Manufacturers. He specializes in complete facility refurbishment projects, all types of Industrial Coatings, and High Performance floor coating installations. He is a NACE Certified Coatings Inspector and a SSPC Certified Concrete Coatings Inspector. He manages each project from estimation to completion. Mike is a lifelong resident of North Carolina and graduated from The University of North Carolina Charlotte.
Marc Shelton
Industrial Sales and Project Manager
Marc has 34 years of experience in the coating industry. His main priorities at Callaway are sales and managing projects from start to finish. Marc has lived in the Carolinas his entire life. He has been married to Penny for 31 years, and they have two sons and two granddaughters.
Tim Hartman
Business Development
Tim Hartman has 35 years’ experience of calling on and selling to the industrial and commercial markets throughout the Southeast. During this time, Tim had the opportunity to start, grow and manage an industrial supply house for 28 years before selling the business. Tim previously had worked with Callaway Industrial as a customer for many years before joining their Team. Tim works with our Management Team and Account Managers to help build stronger relationships with past and current customers to prospecting for new business.
Tim has been married to Beverly for 35 years. They raised two wonderful daughters during this time. They have two grandchildren in the Charlotte area and Bev has the joy of helping raise their grandchildren.
He enjoys spending time with family, playing golf, exercising and walking their dog, Louie.
Sherri White
Office Manager 2019 to Present
Sherri is a graduate of Appalachian State University. She has worked in many fields, but for 20 years, she was the Office Manager of her family business, Lake Norman Sanitation. After the business was sold in 2018, she joined the Callaway Industrial team. She oversees Accounts Payable, payroll preparation, inventory management, purchasing, and data entry.
Sherri was raised on Lake Norman and lives in Mooresville with her husband, Alex. They have two children who also attended Appalachian State University. Their son Harrison and daughter-in-law, Sydney, are expecting their first child in February 2023. Lauren is their youngest and will graduate from App State in 2023.
The family is a member of Rocky Mount Church in Mooresville.
Brittany Exline
Administrative Assistant 2022 to Present
Brittany graduated from an Early College High School in Statesville, NC, with a diploma and an Associate Degree in Liberal Arts from Mitchell Community College. She continued her education at The University of North Carolina at Charlotte, graduating with a Bachelor of Science in Exercise Science in 2020. Post-graduation, Brittany joined the workforce as a medical assistant at a private practice in Mooresville, where she worked for two years. Wanting a change in career path, she accepted a position at Callaway Industrial Services in January 2022.
Her role at Callaway Industrial includes vehicle fleet management, organizing documents & managing files, and various data entry and cost analysis tasks.
Brittany was born in Woodbridge, Virginia, just outside Washington, D.C., She and her family moved to the Lake Norman area in 2004. She enjoys hiking with her dog, running, and doing craft/construction/DIY projects in her free time.
